Privacy Policy
Last Updated: [DATE — update before publication]
Introduction
This policy explains how Viewtopia Optical collects and uses information from website visitors.
Viewtopia Optical (“we,” “us,” or “our”) operates the website located at https://viewtopiaoptical.com. This Privacy Policy describes what information we collect when you visit our site, how we use it, and what choices you have. By using this website, you agree to the practices described below. This policy applies to information collected through the website only. It does not govern information shared during in-person visits to our location at 810 Kings Hwy, Brooklyn, NY 11223.
Information We Collect
We collect two types of information: what you submit voluntarily and what our site collects automatically.
When you fill out a contact form, we collect the name, phone number, and any message content you provide. We do not collect payment information through this website. We do not sell prescription eyewear online.
Automatically, our website may collect technical information about your visit. This includes your IP address, browser type, device type, pages visited, and time spent on each page. This data is collected through analytics tools. It does not identify you personally on its own.
How We Use Your Information
We use your information to respond to your inquiry and improve how the website works.
Information submitted through contact forms is used solely to respond to your message. We do not add you to a marketing list without your consent. We do not sell or rent your personal information to any third party.
Automatically collected technical data helps us understand how visitors use the site. We use this to identify which pages are helpful and to fix technical problems. We do not use this data to track individual visitors across other websites.
Cookies and Tracking Technologies
This website may use cookies to support basic functionality and analytics.
Cookies are small text files stored on your device when you visit a website. They help the site remember preferences and gather anonymized usage data. We use session cookies and, where applicable, persistent analytics cookies.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Disabling cookies may affect some site functionality, but it will not prevent you from viewing our content.
Third-Party Services
We may use third-party tools that have their own privacy practices.
Our website may use Google Analytics to collect anonymized data about site usage.
This service is governed by Google’s own privacy policy, available at https://policies.google.com/privacy.
We do not use third-party advertising networks on this website. We do not embed social media tracking pixels. If this changes, this policy will be updated accordingly.
Your Rights and Choices
You have the right to access, correct, or request deletion of your personal data.
If you submitted a contact form and want to know what information we have on file, you can contact us directly. We will provide that information within a reasonable time.
If you want us to delete your contact data, send a written request to the address or phone number listed at the bottom of this policy. We will honor deletion requests unless we are legally required to retain certain records.
California residents may have additional rights under the California Consumer Privacy Act (CCPA). New York State residents are protected under applicable New York privacy law. We honor rights requests from all U.S. residents regardless of state.
Data Retention
We keep contact form submissions only as long as they are needed.
Information you submit through our contact form is retained for the period necessary to respond to your inquiry and maintain reasonable business records. We do not store contact form data indefinitely. Anonymized analytics data may be retained longer per the terms of the analytics platform in use.
Children’s Privacy
This website is not directed at children under 13.
We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information through this website, contact us immediately. We will delete that information promptly upon verification.
Changes to This Policy
We may update this policy when our practices change.
When we make material changes, we will update the “Last Updated” date at the top of this page. Continued use of the website after a policy update constitutes acceptance of the revised terms. We encourage you to review this page periodically.
Contact Us About Privacy
Questions about this policy can be directed to us by phone or in person.
Viewtopia Optical810 Kings Hwy
Brooklyn, NY 11223
Phone: +1 718-676-0260
We do not have a dedicated privacy email address. The best way to reach us with a privacy question is by phone during business hours or in writing at the address above.